Mobile Modem

Choose SIM card for Mobile 4G Router

The 4G Router has one or more SIM card slots. The SIM card is excluded from the 4G router device. You need to use your current SIM card or buy a new one for the 4G router. Various data plans could bind to the SIM...

Check and clean mobile SIM card

Before inserting a mobile SIM card into a 4G router, please check the SIM card and ensure no golden contacts are broken. If the 4G router is unable to detect the SIM card or get the error message of “SIM card unavailable (or missing)”: Firstly,...

How to Improve WiFi Coverage?

Your router’s wifi speed is based on a 4G network. 4G network speed depends on signal strength, concurrent users connecting to the cellular base station, and data flow etc, please check as follows. 1. Check the Antenna Installation Make sure antennas are installed on the correct...

EE APN Settings

In some rural areas, EE can only support the traditional PPP protocol, please follow the below steps to switch the protocol. Firstly, connect a phone or computer to the 4G router via Wi-Fi or Ethernet, then log in to the router. The default router IP...

APN Settings for Vodafone

While using the Vodafone SIM card in the UK, if it failed to connect to the Internet, please follow the below guide to review the APN parameters. Log in to the router admin on a web browser. For example, the default router IP of the...

Router IMEI Number

Option 1 is to operate on the web interface. 1. Log in to the router admin on a web browser.For example, the default router IP of the EZR33 is 192.168.30.1.The router IP of the EZR23 router is 192.168.20.1. 2. After logging into the router backend,...

How to Test 4G Router Network?

If your router shows that it is connected but does not have an Internet connection, check below. 1) Test Internet Connection 1.1) Please log in to the router admin, go to Network > Interfaces, to check if the Mobile interface obtained IP address and if...

PPP Protocol Settings for FirstNet

While using the FirstNet SIM card in the US, if it failed to connect to the Internet, please follow the below guide to switch to PPP protocol. Log in to the router admin on a web browser. Connect a phone or computer to the 4G...

Verizon APN Address Settings

Here is a guide to Verizon SIM card APN Settings for outdoor and indoor 4G routers.!!!Make sure the SIM card is activated and unlocked, you can test it on your phone. Firstly, Connect a phone or computer to the 4G router via Wi-Fi or Ethernet,...

Canada APN Settings for Bell

For some remote areas, The Canadian carrier Bell can only support the traditional PPP protocol, please follow the steps below to switch the protocol. Firstly, Connect a phone or computer to the 4G router via Wi-Fi or Ethernet, then log in to the router. The...

Our 4G routers have a load-balancing function supporting Mobile, WAN, and WiFi relays. You can choose their connection priority; the others act as backup connections. The router default uses primary modem traffic as a priority; You can turn on the Load Balancing function to control...

Can’t log in to admin page?

Not able to login to the admin page by default IP address? Or Change to a new IP address and forget it? Can’t get an IP address?  Here are ways to help you out. 1) Enter the correct IP addressYour device connects to the router or...

APN Settings for Bouygues

While using the Bouygues SIM card in France, if it failed to connect to the Internet, please follow the below guide to review the APN parameters. Log in to the router admin on a web browser. For example, the default router IP of the EZR3x...